Malfunctioning hot water heater was discharging hot water from the side of our home, flooding my neighbor's side yard as well as my own. One call to Hometown had a service repairman on his way within 30 minutes.
Repairs were completed quickly and professionally. The plumber was polite, explained the problem in details that we could easily understand. We will request this technician for any future plumbing issues. Great personal service!

  Home Town sent Zack out to assess our plumbing situation. Zack took the time to explain and answer all our questions. He wasn't pushy knowing that I was getting several bids for our job. Happily, we called this company back for another job. it's nice to hear transparency in bid and a 'what's best for your situation' quote instead of an up sale like I receive from a company that calls themselves 'Superior'. Give Hometown a call and get several bids. I think you'll find out for yourself what I have typed here is true!
~ a northwest home owner